Frequently Asked Questions About Water Well Installations, Water Testing, & More
Welcome to the FAQs page of James Cress Jr. Water Pump & Well Drilling. We understand the importance of having a reliable source of clean water for your home or business, which is why we offer a wide range of solutions to ensure that your system is functioning at its best. Whether you need a new installation, repair, or routine maintenance service, our team has the expertise and experience to deliver exceptional results. Keep reading on to see some of our FAQs to learn more about our services and how we can help meet all your water needs.
What services do you provide?
James Cress Jr. Water Pump Co. & Well Drilling offers comprehensive water solutions including:
• Water well drilling and location services
• Water pump installation and repair
• Well system installation
• Softener, pump, and pressure tank installation
• Pump pressure adjustments
• Water well maintenance
• Water testing and analysis
• Plumbing services related to well systems
Which areas do you serve?
We proudly serve homeowners and businesses throughout Greensboro, High Point, Asheboro, Winston-Salem, Burlington, Sophia, and surrounding communities in North Carolina.
How do I know if I need a water pump repair?
• Decreased water pressure or no water
• Strange noises or constant cycling from the pump
• Sudden spikes in electricity usage
• Visible leaks or wet spots near the system
Our team provides fast, expert diagnosis to restore your water supply quickly and efficiently.
What is involved in a new water pump installation?
A professional water pump installation includes:
• Assessing your property for optimal pump and well placement
• Selecting the proper pump system based on your water needs
• Installing all system components and ensuring code compliance
• Testing the pump for safety and reliability
Every installation is completed by experienced, licensed, and insured technicians.
How often should I have my water well tested?
It’s recommended that water wells be tested at least once a year for contaminants, bacteria, and overall water quality. Regular water testing is essential for health and peace of mind.
What is water well maintenance, and how often is it needed?
Water well maintenance covers inspection and service of all mechanical and plumbing components, including:
• Checking pump performance
• Inspecting electrical connections
• Adjusting tank and pressure settings
• Flushing or disinfecting the well
Annual maintenance helps prevent breakdowns and keeps your system safe and reliable.
Do you offer emergency well pump repairs?
Yes. We offer 24/7 emergency well pump repair services. There are no extra fees for emergency repairs, so you can get help when you need it most.
Is a permit required for water well drilling?
Yes. Permitting is mandatory for water well drilling in North Carolina. Our team handles all required permits and ensures full compliance with state and local regulations.
Ready to Get Started?
Contact a member of our team today to receive a free estimate or to schedule service. No matter the nature of your needs, we strive to provide quality and prompt customer service!
